Last Updated: May 15, 2026
Your Privacy, Our Commitment: fbvip is committed to protecting the personal information of every player on our platform. This Privacy Policy applies to all users of fbvip.club and describes our practices in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173).
1. Overview
This Privacy Policy ("Policy") describes how fbvip ("fbvip," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("you," "Player," or "User") who access or use the fbvip online casino platform at fbvip.club.
By registering an account, accessing the fbvip platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the fbvip platform.
fbvip operates as a personal information controller under the Data Privacy Act of 2012 and is responsible for ensuring that your personal data is handled lawfully, fairly, and transparently.
2. Personal Data We Collect
2.1 Registration and Identity Data
When you create a fbvip account, we collect the following information:
- Full legal name;
- Date of birth (to verify you are 21 years of age or older);
- Residential address (including city, province, and postal code);
- Email address;
- Mobile phone number;
- Username and encrypted password.
2.2 Identity Verification (KYC) Data
As part of our Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance obligations, we may collect:
- Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, UMID);
- Proof of address documents (e.g., utility bills, bank statements);
- Selfie photographs for identity verification purposes;
- Source of funds documentation where required by regulation.
2.3 Financial and Transaction Data
When you make deposits or withdrawals, we collect:
- GCash or Maya account details (mobile number associated with the account);
- Bank account details for bank transfer transactions (account name, account number, bank name);
- Debit card details (card number, expiry date — stored in tokenized form only);
- Transaction history, including deposit amounts, withdrawal amounts, dates, and reference numbers.
2.4 Gaming Activity Data
We collect data related to your use of the fbvip platform, including:
- Games played, bet amounts, win/loss records, and session durations;
- Bonus and promotion usage history;
- Responsible gaming tool settings (deposit limits, self-exclusion status);
- Customer support interactions and chat transcripts.
2.5 Technical and Device Data
We automatically collect certain technical data when you access fbvip, including:
- IP address and approximate geolocation;
- Device type, operating system, and browser type;
- Pages visited, time spent on pages, and navigation paths;
- Cookie identifiers and session tokens.
3. How We Collect Your Data
fbvip collects personal data through the following means:
- Directly from you: Information you provide when registering, completing KYC verification, making transactions, contacting support, or participating in promotions;
- Automatically: Technical data collected via cookies, web beacons, and server logs when you access the fbvip platform;
- From third parties: Identity verification data from KYC service providers; fraud detection signals from security partners; payment confirmation data from GCash, Maya, and banking partners.
4. How We Use Your Personal Data
fbvip uses your personal data for the following purposes:
- Account management: To create, maintain, and secure your fbvip player account;
- Identity verification: To verify your age (21+) and identity in compliance with KYC and AML requirements;
- Transaction processing: To process deposits, withdrawals, and bonus credits accurately and securely;
- Gaming services: To provide access to fbvip's game library, track your gaming history, and calculate winnings;
- Responsible gaming: To monitor gaming patterns, enforce deposit limits and self-exclusion requests, and identify players who may need support;
- Customer support: To respond to your inquiries, resolve disputes, and provide assistance;
- Legal compliance: To comply with applicable laws, regulations, and regulatory requirements, including AML/KYC obligations and PAGCOR-related compliance;
- Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, and unauthorized account access;
- Platform improvement: To analyze usage patterns and improve the fbvip platform's performance, features, and user experience;
- Marketing communications: To send you promotional offers, bonus notifications, and platform updates — only where you have consented to receive such communications.
fbvip will not use your personal data for any purpose incompatible with those listed above without first obtaining your consent or as otherwise permitted by law.
5. Legal Basis for Processing
fbvip processes your personal data on the following legal bases under the Data Privacy Act of 2012:
- Contractual necessity: Processing required to perform our contract with you (i.e., providing the fbvip gaming service);
- Legal obligation: Processing required to comply with applicable laws and regulations, including AML, KYC, and gaming regulatory requirements;
- Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights;
- Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.
6. Sharing Your Personal Data
fbvip does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis:
- Payment processors: GCash, Maya, and banking partners, to process your deposits and withdrawals;
- KYC/AML service providers: Third-party identity verification and fraud detection services used to fulfill our compliance obligations;
- Game software providers: Game providers whose titles are hosted on the fbvip platform, to the extent necessary to deliver the gaming service;
- IT and hosting providers: Cloud infrastructure and security service providers who process data on our behalf under strict data processing agreements;
- Regulatory authorities: PAGCOR and other relevant Philippine regulatory bodies, where disclosure is required by law or regulation;
- Law enforcement: Philippine law enforcement agencies, where disclosure is required by a valid legal order or to prevent serious harm.
All third-party service providers who process personal data on behalf of fbvip are bound by contractual data protection obligations and are prohibited from using your data for any purpose other than providing services to fbvip.
7. Data Retention
fbvip retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
Specifically:
- Account and KYC data is retained for a minimum of five (5) years following account closure, in accordance with AML regulatory requirements;
- Transaction records are retained for a minimum of five (5) years;
- Gaming activity logs are retained for three (3) years;
- Customer support records are retained for two (2) years;
- Marketing consent records are retained until consent is withdrawn, plus one (1) year.
When personal data is no longer required, fbvip will securely delete or anonymize it in accordance with our data retention and disposal procedures.
8. Data Security
fbvip implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and fbvip's servers;
- Encryption of sensitive data at rest, including payment details and identity documents;
- Two-factor authentication (2FA) available for all player accounts;
- Regular third-party security audits and penetration testing;
- Strict access controls limiting employee access to personal data on a need-to-know basis;
- Incident response procedures for detecting and responding to data security breaches.
While fbvip takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, fbvip will notify you and the relevant authorities as required by law.
9. Cookies and Tracking Technologies
fbvip uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the platform is used.
9.1 Types of Cookies We Use
- Essential cookies: Required for the platform to function correctly (e.g., session management, login authentication). These cannot be disabled.
- Functional cookies: Remember your preferences and settings (e.g., language, display preferences).
- Analytics cookies: Help us understand how players use fbvip so we can improve the platform. Data collected is aggregated and anonymized.
- Marketing cookies: Used to deliver relevant promotional content. Only activated with your consent.
9.2 Managing Cookies
You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the fbvip platform. For full details on our cookie practices, refer to the cookie consent banner displayed on your first visit to fbvip.club.
10. Your Data Privacy Rights
Under the Data Privacy Act of 2012 and applicable regulations, you have the following rights with respect to your personal data held by fbvip:
- Right to be informed: The right to know what personal data fbvip collects and how it is used;
- Right of access: The right to request a copy of the personal data fbvip holds about you;
- Right to rectification: The right to request correction of inaccurate or incomplete personal data;
- Right to erasure: The right to request deletion of your personal data, subject to legal retention obligations;
- Right to object: The right to object to the processing of your personal data for direct marketing purposes;
- Right to data portability: The right to receive your personal data in a structured, commonly used format;
- Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.
To exercise any of these rights, please contact fbvip's Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days.
📋 Note: Some requests (e.g., erasure) may be subject to limitations where fbvip is required to retain data by law, such as AML/KYC retention obligations. We will inform you of any such limitations when responding to your request.
11. Minors and Age Restriction
The fbvip platform is strictly intended for persons aged 21 years and above, in accordance with Philippine regulations governing casino-style online gaming. fbvip does not knowingly collect personal data from individuals under 21 years of age.
If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and take appropriate action. If you believe a minor has registered on fbvip, please contact our support team immediately at [email protected].
12. Third-Party Links
The fbvip platform may contain references to third-party services (such as payment providers). fbvip is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of fbvip.
13. Changes to This Privacy Policy
fbvip reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players via email or an in-platform notification prior to the changes taking effect.
The "Last Updated" date at the top of this Policy reflects the most recent revision. We encourage you to review this Policy periodically. Continued use of the fbvip platform following any amendment constitutes your acceptance of the revised Policy.